Shipping policy
For Goyal Style, the shipping policy should clearly distinguish free standard delivery, estimated timelines, Qikink processing, courier delays, RTO/failed delivery, and what happens if an order is lost or damaged. Here is a ready-to-publish version.
Shipping & Delivery Policy
Effective Date: September 20, 2026
Thank you for shopping with Goyal Style.
We provide free delivery on eligible orders across India. Since our products are made and fulfilled on a print-on-demand basis, orders are produced after they are placed and then handed over to our logistics partners for delivery.
Please read the following Shipping & Delivery Policy carefully.
1. Shipping Coverage
Goyal Style currently ships orders to eligible delivery addresses within India.
We use third-party print-on-demand, fulfillment, and courier/logistics partners to manufacture, pack, dispatch, and deliver your order.
Delivery availability may depend on the serviceability of the pincode provided at checkout.
If a particular location is not serviceable by our courier or fulfillment partner, we may be unable to complete delivery to that address.
2. Free Delivery
Goyal Style offers FREE DELIVERY on eligible orders.
No standard shipping fee will be charged to eligible customers at checkout.
Free delivery applies to the original shipment of an eligible order.
If an order needs to be shipped again because of a customer-related issue, such as:
- Incorrect address
- Incomplete address
- Incorrect pincode
- Customer refusing delivery
- Customer being unavailable for delivery
- Customer requesting re-delivery
- Other customer-related delivery failure
additional shipping or handling charges may apply for re-shipment.
3. Order Processing Time
Because Goyal Style uses a print-on-demand fulfillment model, your product is generally manufactured/printed after your order is placed.
Order processing may include:
- Order confirmation
- Product preparation/printing
- Quality/fulfillment processing
- Packaging
- Handover to the courier
- Transportation
- Final delivery
Processing and dispatch timelines may vary depending on the product, order volume, destination, holidays, and operational conditions.
Orders are generally processed as soon as reasonably possible after successful order confirmation.
Please note that order processing time is different from shipping/transit time.
4. Estimated Delivery Time
After your order has been processed and dispatched, delivery time depends on the destination and courier service.
As a general estimate, orders may take approximately:
5–10 business days from the date of dispatch for delivery within India.
Delivery to remote, rural, or difficult-to-service locations may take longer.
These are estimated delivery timelines and not guaranteed delivery dates.
Unexpected delays may occur because of courier operations, weather, public holidays, high order volumes, transportation issues, or circumstances outside our reasonable control.
5. Tracking Information
Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.
Depending on the courier and fulfillment system, tracking information may take some time to become active after the shipment has been handed over.
If your tracking information does not immediately show movement, please allow some time for the courier system to update.
If you believe that your shipment has been delayed unusually long, please contact Goyal Style at:
Phone: 9950409900
Please provide your order number so that we can investigate the shipment status.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address at checkout.
Please carefully check:
- Full name
- House/Flat number
- Building/street/locality
- Village/town/city
- District
- State
- Pincode
- Mobile number
- Any useful landmark or delivery instructions
Goyal Style is not responsible for delivery failures caused by an incorrect, incomplete, or inaccurate address provided by the customer.
7. Changing the Delivery Address
If you notice that you entered an incorrect delivery address, contact us as soon as possible after placing the order at:
9950409900
We will try to assist you if the order has not yet entered production or fulfillment.
However, because our products are made and processed shortly after the order is placed, we cannot guarantee that an address change will always be possible.
Once an order has entered production, been packed, or been dispatched, changing the delivery address may not be possible.
If the courier has already received the shipment, any address change will also depend on the courier's policies and serviceability.
8. Failed Delivery Attempts
Our courier partner may make one or more delivery attempts before returning the shipment.
A delivery may fail because:
- The customer is unavailable
- The phone number cannot be reached
- The address is incomplete or incorrect
- The pincode is incorrect
- The customer refuses the shipment
- The delivery location is inaccessible
- The courier cannot contact the recipient
- The location is temporarily unserviceable
- Other courier-related circumstances
Please ensure that your phone number remains reachable around the expected delivery period.
9. Return to Origin (RTO)
If a shipment cannot be delivered after the courier's delivery attempts, it may be returned to the fulfillment facility or designated return location.
This is commonly referred to as Return to Origin (RTO).
An order may become RTO because of:
- Incorrect/incomplete address
- Incorrect pincode
- Customer refusing delivery
- Customer unavailable
- Customer not responding to courier calls
- Delivery location being inaccessible
- Pincode/serviceability issues
- Other failed-delivery circumstances
An RTO does not automatically qualify the customer for a refund.
Depending on the circumstances, Goyal Style may offer re-shipment, subject to applicable shipping and handling charges.
10. Re-shipping an RTO Order
If an order is returned because of a customer-related delivery issue and the customer requests re-shipment, we may arrange another delivery attempt.
Additional charges may apply for:
- Re-shipping
- Handling
- Applicable fulfillment costs
The exact amount, where applicable, will be communicated to the customer before re-shipment.
Free delivery provided for the original order does not necessarily cover the cost of a second shipment resulting from a failed delivery.
11. Courier Delays
Sometimes an order may take longer than the estimated delivery period.
Possible reasons include:
- High shipping volumes
- Festivals and public holidays
- Weather conditions
- Floods or other natural events
- Road or transportation disruptions
- Courier operational issues
- Strikes or service interruptions
- Remote-area delivery
- Incorrect/incomplete address
- Government or regulatory restrictions
- Other circumstances beyond our reasonable control
A delivery delay does not automatically qualify an order for cancellation or refund.
If your shipment appears to be significantly delayed, please contact us with your order number and we will try to obtain an updated status from the relevant fulfillment/courier partner.
12. Lost-in-Transit Shipments
If a shipment is officially confirmed as lost in transit by the relevant courier/fulfillment partner, Goyal Style will work with the fulfillment partner to resolve the issue.
Depending on the circumstances and the resolution provided by our fulfillment partner, we may arrange:
- Replacement of the order; or
- Refund of the applicable order amount.
A shipment that is merely delayed or has not received a recent tracking update is not automatically considered lost.
The shipment must generally be confirmed as lost through the applicable logistics process before a lost-shipment claim can be processed.
13. Damaged Packages
If the outer package appears damaged, torn, crushed, opened, wet, or otherwise compromised when delivered, please take photographs/videos of the package before opening it, where possible.
We strongly recommend recording an unboxing video showing:
- The unopened package.
- The shipping label.
- The condition of the package.
- The package being opened.
- The product inside.
- Any damage or defect.
Please keep the original packaging until the matter has been resolved.
This evidence may be required to raise a claim with the fulfillment or courier partner.
For detailed information regarding damaged or defective products, please see our Return & Refund Policy.
14. Incorrect Product Received
If you receive a product that is different from the product you ordered due to a fulfillment error, please contact us within 7 days of delivery.
Please provide:
- Order number
- Photograph of the product received
- Photograph of the shipping/package label
- Unboxing video, where available
- Description of the discrepancy
After verification, we may arrange a replacement or refund in accordance with our Return & Refund Policy and the applicable fulfillment process.
15. Multiple Products in One Order
If an order contains multiple products, they may not always be processed or dispatched together.
Depending on the products and fulfillment process, items from the same order may be:
- Shipped together; or
- Shipped separately.
If your order arrives in more than one shipment, this does not necessarily indicate that an item is missing.
Please check the tracking information and contact us if an item remains undelivered beyond the expected delivery period.
16. Delivery to Remote Areas
Delivery times may be longer for:
- Rural locations
- Remote locations
- Difficult-to-service pincodes
- Areas with limited courier connectivity
- Certain special serviceability zones
The estimated delivery time shown at checkout or communicated by the courier may therefore vary.
17. Cash on Delivery Orders
Where Cash on Delivery (COD) is available for an order, the customer must pay the applicable amount to the courier at the time of delivery.
Customers should ensure that:
- The recipient is available at the delivery address.
- The required COD amount is available.
- The registered phone number remains reachable.
Refusing a COD shipment after placing an order may result in an RTO.
Repeated refusal of COD orders may result in restrictions on future COD availability for the customer.
18. Delivery Confirmation
A shipment may be considered delivered when the courier's tracking system records the package as delivered.
If the tracking status says Delivered but you have not received the package, please:
- Check with family members, neighbours, security personnel, or others who may have accepted the package.
- Check the delivery address entered on your order.
- Contact us as soon as possible.
- Provide your order number and delivery details.
We will attempt to coordinate with the relevant courier/fulfillment partner to investigate the delivery.
19. Order Cancellation Due to Shipping Delay
Estimated delivery dates are not guaranteed.
A delay caused by the courier or circumstances beyond our reasonable control does not automatically entitle the customer to cancel an order or receive a refund.
If you have a specific concern about a delayed shipment, please contact us and we will review the order status.
20. International Shipping
At present, Goyal Style primarily serves customers within India.
International shipping may not be available unless specifically enabled on the website.
If we begin offering international shipping, applicable shipping charges, customs duties, taxes, import fees, and delivery conditions will be communicated separately.
21. Contact Us About Shipping
If you have a question about your order or delivery, please contact us.
Goyal Style
Phone: 9950409900
Address:
Village Post Hajiwas,
Tehsil Raipur, District Beawar,
Rajasthan – 306105, India
When contacting us about an order, please provide your order number and the phone number/email address used when placing the order.
22. Relationship With Our Return & Refund Policy
Shipping issues involving damaged, defective, incorrect, lost, or returned-to-origin orders may also be governed by our Return & Refund Policy.
Customers should review both policies before placing an order.
Our fulfillment and delivery processes are subject to the operational policies of our print-on-demand and logistics partners.
23. Changes to This Shipping Policy
Goyal Style may update this Shipping & Delivery Policy from time to time to reflect changes in:
- Shipping services
- Courier partners
- Fulfillment processes
- Delivery locations
- Products
- Business operations
- Applicable requirements
The latest version published on our website will apply to orders placed after the effective date of the updated policy.
Last Updated: September 20, 2026